RE: [SYSTEM21] Problem with confirmation of ship

["Grinstead, Scott" <SAGrinstead@xxxxxxxxxxxxxx>]

Is AFI or BFI being used and has the transaction been posted?  If it has
there a bunch of other files that will hold the incorrect freight charges,
FLP007, FLP008, SLP15, SLP20, .... (to many AR summary files to mention)

Scott Grinstead
Rocky Shoes & Boots

 -----Original Message-----
From:   Mike_Sullivan@xxxxxxxxxxxx [mailto:Mike_Sullivan@xxxxxxxxxxxx] 
Sent:   Friday, November 21, 2003 2:43 PM
To:     System 21 Users
Subject:        Re: [SYSTEM21]   Problem with confirmation of ship






There may be other files involved (especially if EDI is involved), but two
that I know are affected are:

OEP50  - Charges file
OEP65 - Invoice Header file

Good Luck,

Mike Sullivan
Bob Evans Farms,  Inc.




                                                                           
             "Karen Smith"                                                 
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                                       [SYSTEM21]   Problem with           
             11/21/2003 01:51          confirmation of ship                
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We have an shipment that was confirmed with charges (freight) in the amount
of 6 billion dollars. Obviously this is incorrect. I immediately created a
credit to offset this invoice, but we are having problems with a few custom
reports that are unable to calculate such a large number. I need to know if
it's possible to change that freight amount now that the order has been
confirmed. Is there a file that can be changed using my data base utility
or would you need to change multiple files?

Also, once the original invoice has been changed, we would need to change
credit as well.

Can anyone help with this?

Karen Smith
Allen Engineering Corporation
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