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Common problem in System 21 Accounts Receivable and Accounts Payable. Assuming there's only a few accounts involved, the easiest option is a DFU on the balances file. SLP06 - Base Balances SLP07 - Prime Balances Also check total balance due on SLP10 (Base Period Balances) and SLP11 (Prime Period Balances) Of course, you must check first that the transaction balances are correct, but they usually are. -----Original Message----- From: system21-bounces@xxxxxxxxxxxx [mailto:system21-bounces@xxxxxxxxxxxx]On Behalf Of GManoovaloo@xxxxxxxxxxxxx Sent: 16 July 2003 07:24 To: jbausers-l@xxxxxxxxxxxx Subject: [SYSTEM21] A/R customer balance We have the following situation : some customer accounts ( A/R ) show discrepancies between outstanding trans. amount andf balance upon enquiry ( 3/ARE , F13 ) . Below is an example : SL202 XX - ...................................... User JBAMGR 14/07/03 15:17:08 Customer Enquiry...Item Details - Open Items for All Periods (Prime) Account . . ? CAS00104 XXXXXXXXXXXX Currency. . ? MUR Rs. Period. . . : 0000 Position to : Total 2583.20- Revalued 2583.20- X T Type/Ref. Doc Original Outstanding P Perd Due Cur IN F482857 120703 1280.00 1280.00 0307 170703 MUR 1=Full details 5=All transactions 6=Creation event details 8=Text F3=Exit F4=Prompt F12=Previous F14=All items F24=More Keys There is no Incomplete session nor any duplicate allocatiion for the company . We have also rebuilt balances for the company ( 11/ARU ) without any improvement . Thank you for any suggestion . _______________________________________________ This is the System 21 Users (SYSTEM21) mailing list To post a message email: SYSTEM21@xxxxxxxxxxxx To subscribe, unsubscribe, or change list options, visit: http://lists.midrange.com/mailman/listinfo/system21 or email: SYSTEM21-request@xxxxxxxxxxxx Before posting, please take a moment to review the archives at http://archive.midrange.com/system21. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ This e-mail message has been scanned for Viruses and Content and cleared by the Mail Marshal Filtering System ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ ##################################################################################### Internet Communications are not secure and therefore Dimpco do not accept any liability for the contents of this message. Any views or opinions presented are solely those of the author and do not necessarily represent those of Dimpco. The contents of this email message are private and intended solely for the named recipient. Unauthorised access of this email is prohibited. If you are not the intended recipient of the message please notify the sender immediately. This e-mail message has been scanned for Viruses and Content and cleared by Dimpco's Mail Filtering System ######################################################################################
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