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Thanks for your help . We had a long weekend which explains this delayed response . Following your valuable tips , I found STATUS 'R' in the default customer a/c defined at company profile level. After setting this status to ' ' , the problem seems to have disappeared . The reason as to why the given record was set to 'R' is still to be determined , since the standard maintenance prog (SL015) does not allow this value . This company has operated normally for the past 3 years with the same setup . regards
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