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Thanks for your help . We had a long weekend which explains this delayed
response .
Following your valuable tips , I found  STATUS 'R'  in the default customer
a/c  defined at company profile level.
After setting this status to ' '  , the problem seems to have disappeared .
The reason as to why the given record was set to 'R'  is still to be
determined , since the standard maintenance prog (SL015) does not allow
this value .
This company has operated normally for the past 3 years with the same setup
.
regards



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