Re: [SYS21] Confirm despatch error -- SYSTEM21

The only similar problem I can recall was at a client where a few Customer
Master records some how had the wrong currency code assigned to the 000 DSEQ
but the correct Curr Code on the 001 etc DSEQ's (or vice versa).  There is a
point in the Dispatch process where the system Chains to the 000 record and
the system was picking up the wrong Curr Code (it was so ling ago now that
I'm not sure of the exact details).  DFUing the file eliminated the
situation.  I'd at least suggest querying the records and comparing 000 Curr
Codes to non-000 records.  I believe the system wass defined as
multi-currency but was used only as single currency.  Hope this helps iin
some way.

Stan Rockey
BTC Group LLC
srockey@btcgrp.com
513-295-8125

----- Original Message -----
From: "Neil Thursby" <neil.thursby@fone-logistics.co.uk>
To: <jbausers-l@midrange.com>
Sent: Thursday, December 05, 2002 6:35 AM
Subject: [SYS21] Confirm despatch error


We are getting an erroneous error message in Interactive Confirm
Despatch, has anyone else experienced this please;

"Invoice must be in same currency as the Credit".

There's no credit note involved, and no currency implications either.
S/ware is 352b SP3.

This message appears when we despatch large numbers of items.  We use
serial control and have to enter lot numbers.  When the error message
does appear, we have to cancel the entire despatch and start over again!

JBA are looking into the problem, just wondered if anyone else had
experienced it and could point me/them in the right direction to save
some time?

Thanks in advance,

Neil.

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