Automatic call assignment in 352 SP3 service

[greg.soendker@xxxxxxxxxxxx]

We are upgrading to 352 SP3 and want to turn on ACA.  The system is
assigning all calls to the primary Engineer even when he is already
scheduled.

Is anyone out there running ACA with SP3 and the new team structure?

Greg Soendker



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Multivac Inc.

11021 NW Pomona Ave

Kansas City

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