RE: Justifying - Operations and Staffing -- SYSTEM21

Mark - If you put this into some kind of spreadsheet I would love a copy of
the results. Two other things that would be nice to know would be IS
budget(mine is $700,000) and Capitol spending over next several years (we
are projecting $3-500,000 each of the next 3 years). If you do load this
into a data base I would NOT want my company's name listed with my numbers.

Regards,
Timothy D. Pfeifer
Director of Information Systems
Chief Automotive Systems, Inc.
-----Original Message-----
From: owner-jbausers-l@midrange.com
[mailto:owner-jbausers-l@midrange.com]On Behalf Of Mark Faulhaber
Sent: Thursday, May 24, 2001 11:50 AM
To: JBAUSERS-L@midrange.com
Subject: Justifying - Operations and Staffing


My management is asking me how our staffing compares to other
companies using System/21.  I've tried not to ask questions that are too
"nosey".   If you can help me out by answering a few questions, it would be
a
big help.

Thanks.

My questions are:

1. Approximate Gross Revenue __54mm_______

2. Any System/21 supported beyond base _____No_____________

3. Do you have significant systems other than System/21 _____CRM, HR, PC,
Network, Web,_______

4. How many people are devoted to "Computer Room Operations" _0_____

5. What shifts does your computer operations staff cover? ___1_________

6. How many people support your systems?  (Include helpdesk, managers,
programmers and "computer people" located in Departments.) ___4______

7. What is the approximate spending on Consulting per year?.
$50,000

To get things started:  Here's my information....

1. Approximate Gross Revenue _$300MM________

2. Any System/21 supported beyond base __Custom Raw matls

3. Do you have significant systems other than System/21 _Yes HR and PC
support____________

4. How many people are devoted to "Computer Room Operations"
__None____

5. What shifts does your computer operations staff cover?
    __1 shift with people coming in early and staying late__________

6. How many people support your systems?  (Include helpdesk, managers,
programmers and "computer people" located in Departments.) _7__

7. What is the approximate spending on Consulting per year?.
             <$15,000.


Mark A. Faulhaber
Director I/S
Griffin Industries
4221 Alexandria Pike
Cold Spring, Ky 41076

Phone 859-572-2507
Fax 859-572-2575
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