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Has anyone figured out how to truly ship and cancel at the whole order level. We are on Style v 3.5.2.b.sp1. When we enter a customer order with the back order code set to 0 (no backorders), the system will attempt to allocate the order one time and if not enough inventory has been allocated to meet the 60% initial fill rate, the order sits in limbo until some manual action is taken on it (e.g. lower the % or manual allocation). Our initial understanding was that the order would continue to allocate until the first shipment and then have the remainder of the order be cancelled during confirmation of dispatch. The helpline has since informed us that the backorder processing happens during allocation (yuck)...If the order doesn't allocate and ship on the first pass, batch allocation will not look at the order again. Is there a workaround or is it a modification??? Thanks, Kevin King - Texas Boot Co. _________________________________________________________________________ Get Your Private, Free E-mail from MSN Hotmail at http://www.hotmail.com. Share information about yourself, create your own public profile at http://profiles.msn.com. +--- | This is the JBA Software Users Mailing List! | To submit a new message send your mail to JBAUSERS-L@midrange.com. | To subscribe to this list send email to JBAUSERS-L-SUB@midrange.com. | To unsubscribe from this list send email to JBAUSERS-L-UNSUB@midrange.com. | Questions should be directed to the list owner: doug333@aol.com. +---
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