Re: Any positive JBA / Geac stories or comments? Would youbuy System 21 again?

Dan/All -

Since Geac has taken over JBA, I have seen some improvements... most notably in 
the support line..  Our calls are returned much more quickly, and it seems that 
they're starting to realize that "sell and dump" tactics don't work in the long 
run....

Also, there is a System21 Redbook in the works!  It should be published in 
August...  The Redbook covers the technical side of implementing the software, 
and has a section on creating new environments.  

Just my $0.02.....

Nick Barraco
Information Systems Manager
Petri, Inc.

>>> Dan Thomas <DThomas@lpw-mdi.com> 5/18/00 2:56:07 PM >>>
By their nature, these mail lists are normally used to air complaints and
get problems solved.  Anyone have any positive comments to pass along about
JBA, particulary regarding any changes they've noticed since the Geac
acquisition?  Secondly, it would be interesting to know whether you would
buy System 21 now.   If not, then why wouldn't you and what product would
you choose instead?

Dan Thomas
Sr. VP Information Systems
MDI
4500 Progress Blvd.
Louisville, KY  40218-5058
Phone (502) 454-9013 ext. 120
email  DThomas@lpw-mdi.com 

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