Re: MCH3402 received when calling getHtmlIfsMult -- RPG400-L

Right! I've been looking at the job log, nothing obvious yet.

And the user had just cancelled out of the job when the MCH3402 appeared.

The other thing is, there weren't as many attempts as I thought, but I'll look at that more, tomorrow.

So far we think we'll gracefully get out with an *INFO message to try sending the receipt another way. We'll see if it works by keeping the current job up, I can't say.

Thanks
Vern

On 12/1/2021 8:31 AM, Brad Stone wrote:

It "should", yes. But I've seen many cases where my programs open and
close files/sockets, but the customer also is doing it on their own and
they forget to close them.

The limit isn't actually that big of how many can be open if I recall.. and
I know how busy your system is. :)

On Wed, Dec 1, 2021 at 8:11 AM Vern Hamberg via RPG400-L <
rpg400-l@xxxxxxxxxxxxxxxxxx> wrote:

Hi Brad

I have the job log, will post it here or where y'all can see it. I don't
remember seeing anything, though. Opens and closes would be done by the
functions of CGIDEV2. I do wonder about the template file itself, it has
to be opened every time, but supposedly only if it has changed. Also,
the user has responded to the messages with a C until there are no more,
then can repeat the operation and is successful.

But I'll bring more info here.

Thanks
Vern

On 12/1/2021 7:58 AM, Brad Stone wrote:

Can you post the job log? Maybe there's a clue there. It could be
something like too many open sockets/files. Especially if in your

program

you are opening stream files and maybe not closing them all the time.

On Tue, Nov 30, 2021 at 5:00 PM Vern Hamberg via RPG400-L <
rpg400-l@xxxxxxxxxxxxxxxxxx> wrote:

Y'all

We have one user who gets an MCH3402 a couple times a week when creating
receipts - the programs uses CGIDEV2 to create HTML files used to email.

It seems to happen after a busy morning of this. And it is to only 1

user.

Generally, the program does things in this order -

getHtmlIfsMult (only 1 template, though)
clrHtmlBuffer
updHtmlVar/wrtSection as needed
wrtHtmlToStmf

There is no information in CGIDEBUG that helps.

MCH3402 generally means that something a pointer points to is gone,
right? But it has to be in the getHtmlIfsMult.

I don't think we are running out of memory, and that isn't the cause for
MCH3402, is it, anyhow?

Our solution right now is to wrap a monitor/endmon around the call to
getHtmlIfsMult, display something to the user, then back to the caller.
They are able to go to a different app and resend the receipts.

OK, enough, TIA
Vern
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