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Joe Pluta wrote:
My point is that there is a cutoff time where the change is not honored, and
commitment control doesn't fix it. All commitment control does is allow you
to rollback the order that just happened to be between validation and
posting, but not yet in the middle of posting. I can't see this as ever
being more than one order per business rule change, and even then only once
in a blue moon.
As long as the update timestamp is before the change timestamp we
satisfy our QoS. In an 'always-on' world, it's becoming more difficult
to put a hold on processing X so that you can process Y. We originally
wanted to do just that: we asked that condiment file changes be batched
up and applied after normal business hours, but the customer requested
real-time updates. It follows that they can inquire what is what during
real time as well.
Yes, 'all' CC does is to allow many files to be partially updated (i.e.
existing code remains unchanged) and then restored to their previous
state while letting other processes update those files exactly
simultaneously. That's quite a good bit of functionality embodied in a
fairly simple implementation.
A CHAIN and two compares isn't a lot of effort to secure millions of
dollars worth of sales. CC lets us undo all the updates scattered
across ye-gods files and lets the order desk segregate out either the
condiments or the non-condiments as the purchasing agent required.
Again, I have a hard time with this, because you still have orders with
condiments and non-condiments. Any order outstanding before the change is
potentially bad, and that includes the ONE SINGLE ORDER that was actually in
process at the exact microsecond of the change.
No. Our QoS agreement says that orders updated before ketchup became a
condiment are OK. This isn't a batch system, where orders allocate
inventory in a holding pen and updated at the end of the day. It's
live, online processing, which means that the RI changed while orders
were phoned in. It was expected, understood and agreed that earlier
orders would not be subject to later rules changes.
Like I said earlier, we couldn't recall the trucks that were out
delivering product just because the rules changed this moment. And so
it was mutually agreed that we would not revisit older orders in the
interest of getting changes into the system sooner. We did in fact have
a process that summarised the value (qty * price) of the line items
affected by the condiment file update, so the head office had another
data point as to whether they wanted to go back and generate new POs or
not. Along with an inquiry that allowed the order desk to locate those
orders... Commitment control wasn't *everything* in the solution set,
but it was a very useful member.
Fair enough. What uses do you use commitment control for?
I don't use commitment control <grin>. I think that's my point. I think
that people use commitment control for a lot of wrong reasons, and then when
you look closely, the CC emperor is walking around naked.
Well there's the explanation of our differing point of view. Commitment
control saved me untold grief trying to roll my own solution. If I'd
realised you hadn't used commitment control I'd have probably used
different words to explain better where CC fit into an existing process
with very little disruption.
--buck
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