Re: Array index nt valid

You shouldn't have to play nice with the vendor though.  Should be the 
other way around.  What ever happened to customer service?  And as for 
management (thank god we have some here that backs us fully) they should 
be on your side.  After all they hired you to do what they cannot.  Stupid 
it is that we as programmers have to fight on both ends.  Simply put if 
the product is at fault, then the vendor should have an obligation to fix 
it.  If we found the same thing here and brought it to my manager, she'd 
have someone's head on a stick from the vendor if the vendor suggested we 
work around it.  For that I respect her fully too.  I haven't run across a 
vendor like that yet though, and hopefully I don't.  :)  Cheers.

Ron Power
Programmer
Information Services
City Of St. John's, NL
P.O. Box 908
St. John's, NL
A1C 5M2
Tel: 709-576-8132
Email: rpower@xxxxxxxxxx
Website: http://www.stjohns.ca/
___________________________________________________________________________
Success is going from failure to failure without a loss of enthusiasm. - 
Sir Winston Churchill




"Buck Calabro" <buck.calabro@xxxxxxxxxxxx> 
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04/08/2004 04:57 PM
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RPG programming on the AS400 / iSeries <rpg400-l@xxxxxxxxxxxx>


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Re: Array index nt valid








It has been argued by several on this list that I don't seriously
think about anything!  :-)  Joking aside, I am forced to concur that
most management seem to have passed a Dilbert Pointy Haired Boss exam
as a prerequisite to their promotion.  Will the boss ask that you
'play nice' with Mr Software Vendor?  Most probably.  I believe that
it doesn't hurt to have a written record of the quantity and nature of
the bugs you are forced to deal with.  It's sometimes - just
sometimes - possible to convince the boss that something is awry when
he catches you updating the 'weekly bug count' spreadsheet.  He won't
want to be clubbed over the head daily with it, but a monthly status
might not hurt...  (I did say 'might'.)

  --buck



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