RE: FW: Keyword on DSPF entry field -- RPG400-L

Point taken on the tone of the post, Joe, and I apologize to the list for
that.  I didn't realize it would come across that way.

The reason for the second post was that it appeared no one was taking the
original question as a serious one.  Generally, the most trivial of
questions receive a lot of responses here.  I believe though that the first
response I did receive got it right when he said no one had responded
because there was no good solution to the problem.  But if you thought the
original was a newbie post, wouldn't that be more reason to help rather than
less?  I hope we don't become too elitist to help newbies.  I've always seen
just the opposite in the past here.

BTW, I've been dealing with the 5250 interface since 1979, but I don't have
an answer to this particular problem.  If that makes me a newbie, so be it.


> -----Original Message-----
> From: Joe Pluta [SMTP:joepluta@PlutaBrothers.com]
> Sent: Wednesday, April 10, 2002 10:53 AM
> To:   rpg400-l@midrange.com
> Subject:      RE: FW: Keyword on DSPF entry field
>
> I'd like to offer a little constructive criticism here.  Take it as you
> will, or ignore it.
>
> First, those of us who have been programming in this field know perfectly
> well that this is a side effect of the 5250 interface.  Anybody who's done
> any work with the 5250 has seen this, and any 5250 user understands it.
> The
> only people who don't know this basic fact of 5250 communications are
> people
> who have never dealt with it.  Some of us may not have responded because
> it's perfectly obvious to those of us who have actually worked with the
> interface, and we didn't have the time or inclination to respond to an
> obvious newbie post.
>
> Second, the fact that your management won't pay for you to get support to
> fix your programs is really not our concern.  PPOYPDNCACOMP.  Poor
> planning
> on your part does not create a crisis on my part.  If you don't like the
> response time you get from this list, we'll gladly refund the money you
> paid.
>
> Finally, the DEMANDING part is pretty annoying.  This crap about "C'mon,
> guys.  This is a real production problem we have, and I've had no
> responses
> from anyone, yet."  Guess what, Nelson?  You might not get any!  We aren't
> here to answer your questions in your time frame.  The post about
> "software
> support contracts" has to do with the fact that this list is VOLUNTARY,
> unlike a support contract which you pay for.  Since this list is voluntary
> (and free), if you post a question here, it may or may not get answered.
> And whether or not your question gets answered may be based to some degree
> on your attitude.
>
> Just some thoughts.
>
> Joe
>
>


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