RE: Help, printer being held.

["Mark A. Manske" <mmanske@xxxxxxxxxxxxxxxxxx>]

I have seen a similar error, usually when a SCS printer receives some
graphical code
it then dies. - look over the report (hopefully it is not too large)
also you should be able to "see" at least close to what page it was on
(give or take a few pages depending on you interface/printer/memory)
but you have to look at this before the operator answers anything.

HTH


-----Original Message-----
From: rpg400-l-admin@midrange.com [mailto:rpg400-l-admin@midrange.com]On
Behalf Of Juan Robledo
Sent: Wednesday, February 27, 2002 1:39 PM
To: rpg400-l@midrange.com
Subject: Help, printer being held.



Hi group,
I am having a problem with a report being held everytime it reaches an
unknown point.
the following is the message that the operator gets.
Can anyone please help me with this.


                         Additional Message Information
 Message ID . . . . . . :   PQT3630       Severity . . . . . . . :   10
 Message type . . . . . :   Information
 Date sent  . . . . . . :   02/27/02      Time sent  . . . . . . :
14:23:48
 Message . . . . :   Device PRT06 returned negative acknowledgment with
sense
   data.
 Cause . . . . . :   Sense data X'08210100 DE000001 00000000 D6810000
00000000
   00000001' was received from device PRT06.
 Recovery  . . . :   See messages that follow for additional information
about
   the error condition. The data stream manual for your printer contains
more
   information about the sense data.
 Technical description . . . . . . . . :   The internal message identifier
(ID)
   is CNACK101.

Bottom
 Press Enter to continue.
 F3=Exit   F6=Print   F9=Display message details   F12=Cancel
 F21=Select assistance level


Juan Robledo
Programmer Analyst

_______________________________________________
This is the RPG programming on the AS400 / iSeries (RPG400-L) mailing list
To post a message email: RPG400-L@midrange.com
To subscribe, unsubscribe, or change list options,
visit: http://lists.midrange.com/cgi-bin/listinfo/rpg400-l
or email: RPG400-L-request@midrange.com
Before posting, please take a moment to review the archives
at http://archive.midrange.com/rpg400-l.