|
midrange.com
He replied to an earlier email. I guess I don't have too much a problem
with that. I don't believe the earlier email was staged, just to allow him
an opening. We have numerous vendors who reply. Granted it would have
been better if he replied with the current status of Call Path, and then
disclosed that he markets an alternative product. But maybe he didn't
reply on the status of Call Path because he didn't want to say anything
negative ;-)
"Doug Cosgrove"
<DCosgrove@entnet To: RPG400-L@midrange.com
.org> cc:
Sent by: Subject: RE: Call Path/400
owner-rpg400-l@mi
drange.com
10/02/00 12:10 PM
Please respond to
RPG400-L
Ross,
This is an informational list NOT A MARKETING FORUM. Thanks to your
posting, if I needed an application like the one offered by your company I
would not even consider doing business with them.
Doug Cosgrove
"Ross Hartford"
<rossh@ccslink.co To:
<RPG400-L@midrange.com>
m> cc:
Sent by: Subject: RE: Call Path/400
owner-rpg400-l@mi
drange.com
10/02/00 10:38 AM
Please respond to
RPG400-L
We currently sell and support a call center package for the AS/400. The
link
is http://www.ccslink.com, then select the computer telephony link. We
have
partnered with other vendors to allow the vendor to be the best at what
they
do and to sell the best of breed CallPath solution.
We provide screen pops based on caller identification, call routing,
reporting, and outbound dialing modules. We also provide voice response
unit
and voice recognition script development and implementation. Your Account
Manager would be Tom Massey. He can be reached at 601-718-0813.
Please contact me privately for additional information.
Ross Hartford
Cothern Computer Systems, Inc.
3760 I-55 North, Suite 200
Jackson, MS 39211
Phone: (601) 718-080.
Support: (888) 222-5577
Fax: (601) 969-1184
Email: mailto:rossh@ccslink.com
Website: http://www.ccslink.com
-----Original Message-----
From: owner-rpg400-l@midrange.com [mailto:owner-rpg400-l@midrange.com]On
Behalf Of Ian Bunn
Sent: Monday, October 02, 2000 6:21 AM
To: rpg400-l@midrange.com
Subject: Call Path/400
Hi there folks,
Does anybody know of stats relating to Call Path/400. We're thinking of
using it in V2 of C-Serv/400. IBM as usual are keeping tight lipped over
this kind of information (unless you pay them a sizeable amount of money
and/or loose significant control of your company).
Much appreciated
Ian Bunn
Progeny/400
Serve your customers right - C-Serv/400
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