Fw: Computer assistance

["Christopher A. Libby" <clibby@xxxxxxxxxxx>]

Anyone think they can help this guy out?

 

-Chris

 

-----Original Message-----
From: a4gash@ibm.net <carenbarns@ibm.net>
To: clibby@mps.mfx.net <clibby@mps.mfx.net>
Date: Friday, February 05, 1999 5:31 PM
Subject: Computer assistance

Hello Chris,

 

My father has recently run into some trouble and I'm trying to help him out. 

 

His RPG2 programer was recently hospitalized and he needs a part time consultant.  I don't know if you or your friends on your mailing list can be of assistance, but I thought I'd give it a shot, since he can't seem to find anyone who knows his/her way around RPG2.

 

In case you can help, or point me in the right direction, I'll pass along what he describes as the problem. 

 

 Thanks.  -- Adam Forgash

 

PS-  Here's what he e-mailed me:

 

Problem: Company running medical billing/information software no longer has sudden loss of programmer/operations manager.  No written documentation or run book.  Some procedures need to be run where a full understanding of the requested variables is lacking. Some reports or procedures are required and there is insufficient understanding of what program needs to be run to obtain the desired result. Periodic software maintenance is required.  

 

Background: Company has run RPGII on IBM System/34 for 19 years.  Recently migrated to IBM AS/400 in a System/34 or /36 "environment".  Company located in Fort Lee, New Jersey.

 

Requirement:

        Short term-1. An understanding of some key procedures and programs so

daily and month end reports/operation can be completed.

                        2. A person available for program maintenance.

        Long term- 1. Documentation and creation of run book(task list).