RE: Change Management

I do not know what Change Management is, could anyone point me in the
right  direction to learn more about it?  Is there a WebSite I can learn
more about it from?

Daniel Conte
(602) 610-7574
dconte@ncslink.com



> ----------
> From:         Lisa Abney[SMTP:abney@iquest.net]
> Reply To:     RPG400-L@midrange.com
> Sent:         Sunday, September 20, 1998 5:30 PM
> To:   RPG400-L@midrange.com
> Subject:      Re: Change Management
> 
> I agree ... Silvon's Implementer has worked well for us.  It also
> handles
> AS/SET action diagrams (with a few little bugs).  I have had poor
> results
> with their help desk, though - a common complaint with many help
> desks!  When
> I have a problem, I normally am calling the help desk as a last
> resort, and a
> 24 hour response time is not good enough!  Fortunately, once we got
> the
> initial set up correct, we've needed very little help desk support.
> And
> training a new user is very easy ... a big plus!
> 
> Terry Herrin wrote:
> 
> > >We're investigating Change management systems - Aldon, Silvon,
> Thenon
> > >(the 3 greek gods of change!). They all look very similar in
> function.
> > >Anybody got opinions good, bad or ugly? Hopefully the sales people
> for
> > >these companies won't answer!
> >
> > We use Silvon Implementer with great success.  It was a lot of work
> to
> > set up, but it's super easy to use now that all the environments and
> > promotion paths are assigned.  We never even had to have a training
> > class for the programmers.  A little one on one with each to get
> them
> > going and they took off from there.
> >
> > Terry Herrin
> > Sr. Programmer/Analyst
> > New Hanover Regional Medical Center
> > Wilmington, NC
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