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Do you have an email admin on staff ?
Could be anything from a domain black list issue, mail router issue, email appliance issue, DNS server outage so it can't route, etc......
Regards,
Richard Schoen
Web:
http://www.richardschoen.net
Email: richard@xxxxxxxxxxxxxxxxx
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message: 1
date: Tue, 4 Feb 2020 10:46:57 -0500
from: Jeff Crosby <jlcrosby@xxxxxxxxxxxxxxxx>
subject: [PCTECH] Email issue
Names hidden to protect the innocent.
Whenever we try to send an email to address "somename@xxxxxxxxxxxxx" we get a delivery failure notification that says:
"Message not delivered. There was a problem delivering your message to 'adifferentname@xxxxxxxxxxxxx'. See the technical details below."
Note that the error has a DIFFERENT email address. The only following "technical details" is a copy of the email, which has the original "
somename@xxxxxxxxxxxxx" email address in it. No idea where "
adifferentname@xxxxxxxxxxxx" came from. This happens no matter who sends the email from our company. All other emails we send, to different email addresses, are fine. This is the only address we email to @someplace.com.
Is this something they have screwed up @someplace.com?
Like "somename@xxxxxxxxxxxxx" is forwarded to "adifferentname@xxxxxxxxxxxx"
which doesn't exist?
Thanks for any insight.
midrange.com
