Re: Best software for remote windows support

Look into google remote browser

Sent from my iPhone

On Jun 27, 2017, at 4:33 PM, Christopher Bipes <

chris.bipes@xxxxxxxxxxxxxxx> wrote:

I have been using the free join.me But it is more for you to share your

screen.

The other one we use is TeamViewer. Also free but to control someone

else's computer, they have to install the program.

I do not know of any way of sharing your computer without installing

some sort of remote control software.

RDP if opened up, can be used but requires a connection via MPLS or VPN

between networks and a logon to the remote computer. The screen is not
shared but you take fully control of the remote computer.

Chris Bipes
Director of Information Services
CrossCheck, Inc.

-----Original Message-----
From: PcTech [mailto:pctech-bounces@xxxxxxxxxxxx] On Behalf Of Jeff

Crosby

Sent: Tuesday, June 27, 2017 1:20 PM
To: PC Technical Discussion for iSeries Users <pctech@xxxxxxxxxxxx>
Subject: [PCTECH] Best software for remote windows support

All,

What software do you use for remote Windows support? ie, a user 50 miles
away is having a problem and you need to sign on and take control and
figure stuff out.

Is there a decent one that's not too expensive and doesn't require

software

installed on the remote PC?

Thanks.

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