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Thanks for all your responses.

We have 7 Dell E6400/6500 in the field and never had an issue connecting to
Verizon Mobile Hotspot until now. The Dells do support a fairly broad
range of protocols so I think it should work. But this is the first S7.

Yes, these laptops are old. Our old sales ordering software in the field
required windows. The new software runs in a browser so the hardware
selection can be laptop, tablet, or smartphone. We just started using it a
couple of weeks ago and are still transitioning. We want the salespeople
to use it a bit longer and let them decide individually what new kind of
device they want.

Thanks again.


On Mon, Jul 25, 2016 at 12:36 PM, Dave Parnin <dpcoke@xxxxxxxxxxxx> wrote:

I agree with the comment below According to the spec sheet for the
E6400/E6500:
Wireless LAN: Dell Wireless 1397 (802.11g), Dell Wireless 1510(802.11
a/g/n 2x2), Intel® WiFi Link 5100 [802.11a/g/n (1x2)];Intel WiFi Link 5300
[802.11a/g/n (3x3)], Intel WiMAX/WiFi Link 5150 [802.16eand 802.11a/g/n]
So, I would say that it should work with just about anything. If, however
you can't get it to work is tethering acceptable? I've tethered my laptop
to the phone via a USB cable and an app called PdaNet by June Fabrics (yes,
that's the name). It's worked fine. It now offers it's own hotspot option.
Dave Parnin

From: Justin Dearing <zippy1981@xxxxxxxxx>
To: PC Technical Discussion for IBM i (AS/400 and iSeries) Users <
pctech@xxxxxxxxxxxx>
Sent: Monday, July 25, 2016 11:39 AM
Subject: Re: [PCTECH] Samsung S7 Edge no connect to Dell E6500

There a few different WiFi substandards. Its usually 802.11ᴚ, where ᴚ is a
rightsize up latin letter such as 802.11n. I have a super low end laptop
that I can't connect to the new fast wifi networrk at an old client, but
works fine on their slower network.

But yes it passes the smell test, and I would guess its a matter of
"flavors" of 802.11 supported. He could probably get a super small USB wifi
adapter if this proves to be the issue. Also, he MIGHT be ableto get a
faster wifi card for his laptop. They are removable, but I don't know how
standard they are and if an ancient laptop uses the same form factor as the
modern ones.


On Mon, Jul 25, 2016 at 11:25 AM Jeff Crosby <jlcrosby@xxxxxxxxxxxxxxxx>
wrote:

All,

One of our salesreps got a new S7 Edge (Verizon). The mobile wifi
hotspot
work with all the devices he has /except/ his Dell E6500 laptop (Win7
HP).
He got frustrated and called Verizon support. They told him his laptop
is
too old and that's why it won't connect.

Does this pass the smell test? Guess I'll researching what wifi
encryption
levels are available on the 2 devices, but that's the first time I've
heard
that one.

Thanks.


--


Jeff Crosby
VP Information Systems
UniPro FoodService/Dilgard
P.O. Box 13369
Ft. Wayne, IN 46868-3369
260-422-7531
www.dilgardfoods.com

The opinions expressed are my own and not necessarily the opinion of my
company. Unless I say so.
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