Re: Remote Viewing/Assistance products

I use TeamViewer http://www.teamviewer.com (free for personal use, don't know the rates for professional use).

Works like a charm, even from my Android...

Peter Colpaert
Software Engineer - PLM Development Team Philips Consumer Luminaires
Tel: (+32) 3/459 13 17
Fax: (+32) 3/450 74 33
Address: Industrieterrein Satenrozen 11, 2550 Kontich, Belgium
Email: Peter.Colpaert@xxxxxxxxxxx


-----Original Message-----
From: pctech-bounces@xxxxxxxxxxxx [mailto:pctech-bounces@xxxxxxxxxxxx] On Behalf Of Michael Ryan
Sent: donderdag 16 augustus 2012 17:48
To: PC Technical Discussion for iSeries Users; Midrange Systems Technical Discussion
Subject: [PCTECH] Remote Viewing/Assistance products

Any recommendations on remote viewing/assistance products? I need a product that allows a support person to see the user's screen. It will usually be a 5250 session with emulation, but it would be good if it was anything on the client. And therein lies the rub...multiple different clients - OSes (Win 7, XP, embedded XP). I know of Windows Remote Assistance. I'm also thinking of things like GoToMyPC or GoToMeeting. I'd like the support person to be able to 'take over' the client session as well as view it.

Cross posted to Midrange because I need to be able to see 5250 sessions, and I understand RemoteView won't work on R71.

Vendors can contact me off-line.

Thanks!
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