Re: Remote Viewing/Assistance products

Ditto.

Jerry C. Adams
IBM i Programmer/Analyst
Teamwork is essential; it gives the enemy other people to shoot at.
--
A&K Wholesale
Murfreesboro, TN
615-867-5070

-----Original Message-----
From: pctech-bounces@xxxxxxxxxxxx [mailto:pctech-bounces@xxxxxxxxxxxx] On
Behalf Of Norm Dennis
Sent: Thursday, August 16, 2012 11:29 AM
To: 'PC Technical Discussion for iSeries Users'
Subject: Re: [PCTECH] Remote Viewing/Assistance products

I use UltraVNC.
It seems to work well.

http://www.uvnc.com/


Norm Dennis
M: 0417 659 914 | E: nhdennis@xxxxxxxxxxx


-----Original Message-----
From: pctech-bounces@xxxxxxxxxxxx [mailto:pctech-bounces@xxxxxxxxxxxx] On
Behalf Of Michael Ryan
Sent: Thursday, 16 August 2012 11:48 PM
To: PC Technical Discussion for iSeries Users; Midrange Systems Technical
Discussion
Subject: [PCTECH] Remote Viewing/Assistance products

Any recommendations on remote viewing/assistance products? I need a product
that allows a support person to see the user's screen. It will usually be a
5250 session with emulation, but it would be good if it was anything on the
client. And therein lies the rub...multiple different clients - OSes (Win 7,
XP, embedded XP). I know of Windows Remote Assistance. I'm also thinking of
things like GoToMyPC or GoToMeeting. I'd like the support person to be able
to 'take over' the client session as well as view it.

Cross posted to Midrange because I need to be able to see 5250 sessions, and
I understand RemoteView won't work on R71.

Vendors can contact me off-line.

Thanks!
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