Why not load firefox, download the fix and see if it's smart enough to deal
with firefox? If it's totally IE centric, you may be able to zap it by
using a lesser popular browser than firefox...

Just a thought

DR2



-----Original Message-----
From: pctech-bounces@xxxxxxxxxxxx [mailto:pctech-bounces@xxxxxxxxxxxx] On
Behalf Of Jim Franz
Sent: Thursday, January 29, 2009 7:56 PM
To: pctech
Subject: [PCTECH] spyware problem

Looking for a good site on how to deal with latest spyware.
Customer has 2 pc's infected where the spyware smart enough
to stop execution of an install of malwarebytes, plus has completely
disabled IE, so cannot download a product to fix infection.
May end up reinstalling Windows, but site is remote and not setup
for such an install.
All the vendor sites want you to download their product & no discussion
of 'if you see xx running'' then do this...
Jim Franz

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