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The internal search function is temporarily non-functional. The current search engine is no longer viable and we are researching alternatives.
As a stop gap measure, we are using Google's custom search engine service.
If you know of an easy to use, open source, search engine ... please contact support@midrange.com.
You might want to check out
https://secure.logmeinrescue.com/HelpDesk/Features.aspx
I use LogMeIn free, to support family, works great for that but requires
more to install then what I would want to walk a customer through, And
you need pro to transfer files.
https://secure.logmein.com/products/free/?lang=en
John
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