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IBM had me completely reinstall Client Access and update the video driver
to the latest. They had me do a Dr Watson trace with I don't think showed
much. When the PC crashes it actually powers off instantly. Same as if
one pulled the power cord.
Jeff Crosby wrote:
There was no screen to capture when it crashed. The PC powered off. I
turned on some Client Access traces, and Windows did a minidump. I
opened a PMR explaining the whole thing. I'll let you know what we come
up with.
Lukas Beeler wrote:
On Tue, Apr 15, 2008 at 2:15 PM, Jeff Crosby <jlcrosby@xxxxxxxxxxxxxxxx> wrote:
Any ideas?
Disable Automatic Reboot on Crash. Then, look at the errors provided
in the bluescreen. You'll need MSDN docs to resolve the error numbers
to error messages.
Using this, you can probably figure out what the cause is - mostly a
faulty driver. Take a picture of the screen using a camera or enable
crash capture when using an AMT enabled computer.
--
Jeff Crosby
UniPro Foodservice/Dilgard
260-422-7531
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