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On 3/11/07, Chuck Lewis <chuck.lewis@xxxxxxxxxxxxx> wrote:
Who are you saying was being a jerk Tom ?
It is appropriate to use that descriptor when the conversation or complaint moves from the problem being discussed to a personal/negative/derogatory characterization of the vendor or of the vendor's staff. More directly ... someone noting that they disagree with the MS staff's characterization of this particular problem as benign is a properly civil (and very reasonable) complaint. Someone calling the MS staff unprofessional and incompetant is being a jerk. I make no specific assertions, anymore than Google is making assertions about others when it says that it's corporate motto is "Don't be evil."
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