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I've had nothing but good experiences with my Dell's, 1 Inspiron and 2 Dimensions, bought by my employer but for private use. Replacement parts have always been delivered the next business day, even though they offered to pick up the pc and do the repairs for me. DUH, like I'm going to send it off for a week when I can do it myself in 15 minutes. On the other hand, there was the time when I needed to replace the little thingy that keeps the DVD player from falling out of the Inspiron (a latch maybe 2 centimeters long), and I had to take the whole bloody thing apart... Of course, I'm talking about Dell Belgium here... Just my two euro-cents. Peter Colpaert Application Developer Massive - Kontich, Belgium ----- Yoda of Borg are we. Futile is resistance, assimilated will you be. ----- David Gibbs <david@xxxxxxxxxxxx> Sent by: pctech-bounces@xxxxxxxxxxxx 09/08/2005 20:52 Please respond to PC Technical Discussion for iSeries Users To: PC Technical Discussion for iSeries Users <pctech@xxxxxxxxxxxx> cc: Subject: Re: [PCTECH] Notebook Choices "Send it in and we'll replace the hard drive"? Are you exaggerating here? I've had a few drives fail on Dell laptops and they've always been customer replaceable items. david
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