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The specific problem is contained in the last paragraph. Skip to that if you don't care to read the story of how I got there. :-) Purchased Norton Ghost 9.0 a few days ago to help with replacing a failing 12GB drive (starting to run check disk on reboot many times, taking about 40 minutes, and finding several bad clusters each time) in my ThinkPad A20m with a new one (can't buy 12GB laptop drives anymore, so bought a 40GB drive, Seagate, half the price IBM wanted for the same thing). Before purchasing Ghost 9.0 I called Symantec, went through the menu options and selected sales, and said I wanted a specific question answered before I put out my money to purchase it. I was forwarded to some Tech Support, that seemed to me to be in India (no offence intended, but very difficult to understand the gentleman, and he also seemed to have difficulty understanding me). Anyway, my specific question was "Will Ghost 9.0 let me save off my entire 12GB hard drive in my ThinkPad to a network drive or DVD, replace my 12GB HDD with a 40GB HDD, and reload the entire HDD?". After putting me on hold a few times, he came back with the answer "yes". So, I purchased it (online download of a 190MB file because it isn't in the stored yet, apparently it was only released a few weeks ago to replace Ghost 2003). Had to download it a second time as there was an error unzipping it the first time. Burned it to CD and installed it. Ran my backup (to another PC on my Home LAN). Of course, it failed the first time after running for a few hours. Finally finished, took around 7 hours (I was using about 11GB of my 12GB drive, backing up over a 100Mbps LAN with no other traffic). Restoring via booting from the Norton Ghost 9.0 CD I finally managed to get it to map a network drive (that seems very flaky) and restored in just under 4.5 hours (again, failed the first attempt). Tried to boot the PC, failed with "NTLDR is missing". Searched with Google and found several references (yes the drive does have ntldr in the root directory, as well as ntdetect.com and a good boot.ini). The first time I tried the disk was new and unformatted, I tried this again after re-formatting, and partitioning the drive so C: was less than 32GB (it's FAT32), I set C: partition at 30GB. Still failed to boot from disk. Tried Symantec online support for Ghost 9.0, no references to NTLDR at all - not much of anything actually. Tried to get Symantec tech support at 800-745-5062 - what a joke that is. Follow the prompts and they recite options for all the older versions of Ghost, but no Ghost 9.0 - so I tried the next version, Ghost 2003. That routed me to total silence for over 30 minutes before I hung up. Tried to get their customer service and decided to select the option for a refund (as I was pretty annoyed with them at this time) and after going through the phone maze they give you a number, I called the number, it's no longer in service. After over an hour on the phone I finally got a human by selecting options for sales, and explained my story. He checked with a supervisor and said they would look into the problems with the support line, and why there was no option for support for Ghost 9.0 - so I asked them to call me back and let me know when the support phone problem was fixed and I'd try again. No call back after 9 hours. Investigating things via Google some more I came up with options for trying the Windows 2000 Recovery Console, and trying fixboot or fixmbr. Been there, done that, got the T-Shirt. Where am I at now ? Well I created a Win2000 boot diskette (ntldr, ntdetect.com & boot.ini copied from a Win 2000 Pro PC (mine actually, I put the "dying" disk back in for a while) after a full format of the diskette on my Win2000 Pro PC. If I leave the diskette in the drive when I start my ThinkPad Windows boots up completely, EVERYTHING is on my hard drive, and EVERYTHING works (and the 3 files on the diskette are in my root drive on C: - hidden system files). I just can NOT get the stupid HDD to boot up from disk. The only thing "unusual" about my set-up is that the ThinkPad was originally Windows 98SE and I updated it a few years ago to Win2000 Pro. The Windows root directory is named WINDOWS and not WINNT. Any clues ? ...Neil
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