Harvell, Joel wrote:
I'll start. I heard of a woman who called into customer support
complaining that her cup holder didn't work any more. When asked to
explain, she elaborated, "You Know the cup holder that comes out of the
front of my computer. The one labeled "CD"!!!

Possibly apocryphal, but I did read this one many years ago.

A programmer happened to see a user respond to an ugly error message that showed up on her display -- "Not authorized to object." The user simply canceled and went back in to the next step.

Programmer sputters something like "Wait! What was that? How often does that happen?"

User: "It happens when I go through that last option. I do it every week."

Programmer: "Why didn't you tell someone? Why haven't you complained?"

User: "Well... it says I wasn't authorized to object..."


Tom Liotta


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