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A change to the OS is a change to the environment. Ditto hardware
changes. Ditto network changes like going to a new DNS or moving from
100Mb Half to Gb Full.
In short, anything that can potentially have an impact to the
application/data/security/environment should go through change
management.
Install the app: Change Management
Install vendor patches: Change Management. But while you can take the
vendors word that their patch won't break the app, you can't assume that
it won't have bad interaction with other components of your environment,
hence you have to test/document over and above what the vendor says.
It is a PITA but if you have a properly designed environment with
separate test & prod systems/partitions then you have the infrastructure
needed to do ChgMgt properly.
And mostly it's documenting things and making sure people don't make
changes they aren't supposed to make.
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