Re: New experience - support

On 11/29/05, Tim Kredlo <TKredlo@xxxxxxxxxxxxxxxx> wrote:
>
> Do you guys laugh at all the disabled or only those with speech problems?


In the context of the original message:

  On 11/22/05, Jeff Crosby <jlcrosby@xxxxxxxxxxxxxxxx> wrote:
> I'm sure he's a fine individual who seemed rather intelligent, but
wouldn't
> you think clear speech would be an 'essential requirement' of his job?

It seems to me that the "joke" is on IBM for having placed someone with
(apparently) a speech impediment in this phone support position.  Obviously,
it is impossible for us to know to what extent this individual is, um,
impaired (is there a better word for that?).  Perhaps, also, the individual
has a very mild impairment, but was having a bad moment/hour/day?  Sheesh,
I've been known to flub speech when tired/anxious/nervous/stressed/in a
hurry.  In my household, I am famous for, and get a lot of laughs for,
transposing letters into different words of a sentence.  Instead of, say,
"It stopped snowing", out will come "It snopped stowing".  I always catch
myself a microsecond after it comes out, but my family is all over me by
then.  ;-)

Anyway, I would be interested in knowing how others feel about the idea of a
person with a speech impediment working in telephone support.

- Dan