could have been worse (don't even ask me about last call to Cingular) at least 
it wasn't also someone with English as a 2nd language (or maybe it was 3rd?)

Jeff Crosby <jlcrosby@xxxxxxxxxxxxxxxx> wrote:  Omigosh!

I just got done placing a service call (with IBM no less) where the person I
was speaking to had a speech impediment! I kid you not. In trying to give
me the reference number, which began with 'one three' he finally gave up and
had to say 'thirteen'.

I'm sure he's a fine individual who seemed rather intelligent, but wouldn't
you think clear speech would be an 'essential requirement' of his job?


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