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After reading all the messages lately from midrange folks about poor service I thought this hit home: http://www.cnn.com/2003/TECH/ptech/08/07/software.glitches/index.html I recently got an off-brand PC from office depot. I registered it on their web site. The CALLED ME the next day just to see if I had any questions or problems! I was stunned. Of course, they might have been having a group do that to practice their American/English accents. -Mark
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