The customer IS "caught in the middle of any cat-and-mouse game(s)."

If You consider the computer industry a "game".

| -----Original Message-----
| From: midrange-nontech-admin@midrange.com
| [mailto:midrange-nontech-admin@midrange.com]On Behalf Of Leif Svalgaard
| Sent: Thursday, August 29, 2002 12:35 PM
| To: midrange-nontech@midrange.com
| Subject: Re: PTF...
|
|
| From: Douglas Handy <dhandy1@bellsouth.net>
| > >I thought almost ALL new PTFs have that cover letter text.
| > I think they do so that you can not as readily identify which PTF(s) may
| > actually impact programs such as FAST/400.
|
| obviously, but doesn't the customer have the right to know
| the truth about what he puts on his machine? The customer
| should be caught in the middle of any cat-and-mouse game.



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