Here is yet another nuance I was previously unaware of with how Microsoft software can manage to trip up the unwary. This is cut & paste from # 3 in the latest issue of --==>> WOW -- WOODY's OFFICE WATCH <<==-- Weekly advice and commiseration from Woody Leonhard, Certified Office Victim 6 February 2002 Vol 7 No 6 1. Revisions in Word 2002 2. Macro Awakening of the Old Accept/Reject Dialog 3. Maybe a Hypocrite, but Nonetheless Right 4. FrontPage 2002 and IIS 5.0 5. Word Mayven: Don't Meander, Navigate in Word 6. Office XP Developer Edition Service Pack 1 - and the Book 7. Administrivia ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ 3. MAYBE A HYPOCRITE, BUT NONETHELESS RIGHT Remember the "on crash phone home" dilemma I talked about last week? I really felt bad about running detailed instructions in WOW for disabling Office XP's automatic error reporting - where a crash in Office XP triggers an automatic transfer of all pertinent information, including the contents of the document being constructed, back to Microsoft in Redmond. I got a message about the problem (with the above subject line - which I love dearly!) from C.E. Petit, Esq (http://www.authorslawyer.com ): "I'm shaking my head at the whole controversy over whether documents should by default be sent with error reports. Haven't these people ever heard of either "lawsuit" or "voiding attorney-client privilege"? Since they were central issues at the MS antitrust trial, one would hope they had! "I advise all of my clients to turn it off for a simple reason: If a document is sent to a third party, it's not privileged any longer. Period. So, if my client is working on a confidential memo to the HR department suggesting that someone be fired for nefarious activities, and there's a crash, that memo will not be privileged (even if addressed to the company lawyer and seeking legal advice) if it's sent to MS. I've exploited this sort of problem to force disclosure of documents in the past; it's quite convincing to show the judge the record that the document was sent to the vendor's tech support department for debugging purposes and then look down one's nose at opposing counsel while questioning the basis for considering the document confidential! "So, for anyone who ever deals with information that could potentially be relevant to a lawsuit--and that means just about everybody--turn off the "automatic send" feature. Please. Your lawyers down the road will thank you, and you'll avoid potential liability for revealing confidential information to a third party (and thereby voiding your employer's trade secrets)." Microsoft's point - and it's a good one - is that you aren't required to send the report. You have to explicitly give your permission before any report is sent. If you're working on confidential documents, you obviously shouldn't forward them (or parts of them) to Microsoft's bug catchers. More than that, the default is to NOT send a report. You must explicitly click OK to have the report sent. [ACCURACY ALERT: I'm putting words in Microsoft's mouth here. What you're reading is my take on Microsoft's stance, and I'm sure MS would disavow any knowledge of my lowly, groveling existence, much less acquiesce to my interpretation of the Party Line. I'd love to get an official comment from the 'Softies on this topic, though. Whaddya think, guys and gals?] Another note... I wonder why I haven't heard from the legal beagles in Europe? I thought this kind of thing was patently illegal in various European countries. Perhaps "on crash phone home" works differently in Europe? Ah well. I ain't a lawyer, in the US or anywhere else. mailto:firstname.lastname@example.org ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ If you are interested in receiving the WOW e-newsletters weekly with lots of information like this, send e-mail to email@example.com to get your own FREE subscription. This week's edition, when printed out, came to 11 pages, which is about average. There are several different e-newsletters from the same outfit. Woody's Windows Watch - for everyone's favorite operating system(s) NOT mailto:firstname.lastname@example.org Woody's Windows XP Tips - quick tips and hints for the WinXP crowd mailto:email@example.com Woody's Office for Mere Mortals - the tutorial mailto:firstname.lastname@example.org Woody's Project Watch - takes MS Project to new heights mailto:email@example.com Woody's Access Watch - database debunked mailto:firstname.lastname@example.org BACK ISSUES Hit http://www.woodyswatch.com/office/archives.asp or you can request past issues to be sent by email http://www.woodyswatch.com/office/MailArchives.asp? . The current issue is always at http://www.woodyswatch.com/office/archtemplate.asp?current You can also get from the section on one kind of topic to the other ones. If you use Microsoft on your PC to manage text, there's a wealth of tips & gotchas supplied here. MacWheel99@aol.com (Alister Wm Macintyre) (Al Mac)
As an Amazon Associate we earn from qualifying purchases.
Operating expenses for this site are earned using the Amazon Associate program and Google Adsense.