RE: Off Topic - HUGE problem with 800 #'s

["Bale, Dan" <Dan.Bale@xxxxxxxxxxxxx>]

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According to a notice sent out by our telecomm group (here in Michigan):

All 800 and 888  service is down due to an Ameritech LEC problem.
This affects all 800 service in the Ameritech region, across all
carriers.
This also affects conference bridges, pagers and remote dial in access.

This unplanned outage was caused by our service provider Ameritech.
This outage affected all businesses within the Ameritech  five state
regions.

We just got notice about an hour ago that service has been restored.

Dan Bale
IT - AS/400
Handleman Company
248-362-4400  Ext. 4952
D.Bale@Handleman.com

> -----Original Message-----
> From: Chuck Lewis [SMTP:clewis@iquest.net]
> Sent: Wednesday, October 03, 2001 3:45 PM
> To:   midrange-nontech@midrange.com
> Subject:      Re: Off Topic - HUGE problem with 800 #'s
>
> Bob wrote:
>
> <Chuck, What is your source for this? Is it Ameritech or all
> carriers?>
>
> Heard just a little while ago that it is apparently AmeriSuck, uh,
> Tech...
>
> <You are on my list of  "highly reliable" posters, but this is a
> rather sweeping statement!>
>
> Well thanks :-) (for the first part). Earlier this morning when I had
> been told this, it was from
> a BIG computer reseller (in Chicago). It apparently effected a big
> part of the midwest and maybe
> some east coast stuff from what some others said on Ignite/400...
>
> <And I have sent an email to my phone provider (McLeod) asking for
> confirmation/denial.>
>
> We use them too for some stuff. It only effected 800, not 877's etc.
>
> <Our phones have sure been busy this morning (that's a good
> thing)...but much of the traffic is
> direct dial (non-800) so probably doesn't fall into what you are
> saying.  And I have made one 800
> call this morning with no problem...but that doesn't prove anything.>
>
> I could got through to one in Texas but we (our buyers, etc.) were
> having trouble with ones all
> over the country. I apparently had something to do with an Ameritech
> switch that allowed 800 #
> calling out of certain areas, thus the confusion...
>
> Chuck
>