Re: UAK Keys...

The only real error I see is there is no name resolution. Check to be sure 78CE350.BIOFORCE.SE is in the host table with the correct IP address.

Or if you insist on no host table verify that it’s in DNS and you can get to the DNS server.

It easier and faster to verify the host table


Jim Oberholtzer
Agile Technology Architects

On Jun 18, 2025, at 4:37 AM, konsult@xxxxxxxxxxxxxxx wrote:



message: 1
date: Tue, 17 Jun 2025 15:59:52 -0400
from: Rob Berendt <robertowenberendt@xxxxxxxxx>
subject: Re: UAK Keys...

Give this a try first:
https://www.ibm.com/support/pages/manage-update-access-keys-ibm-electronic

-service-agent-esa-ibm-i

That looked as if it could be a brilliant solution.

Unfortunately WRKSRVAGT fails miserably with message " Download and apply
Update Access Key stopped."

And in the joblog tells me to check the audit log (not journal) where I find
the following information for what it is worth:

25/06/18 10:30:24 QS9WRK1: spawn() was submitted and the Process Id is:
2126.
25/06/18 10:30:25 QSJUAKCHECKER: successfully got expiration date = 1220223

25/06/18 10:30:25 QSJUAKCHECKER : QSJUAKCHECKER : UAK is about to expire( <

30days ) or already expired

25/06/18 10:30:27 QS9PRBPREP: Valid Problem. Id=2516936074 Status=R

25/06/18 10:30:28 QS9PRBPREP: Ready for Service Call for Problem 2516936074

25/06/18 10:30:29 QS9PRBSND : Universal Connection.

25/06/18 10:30:29 <init>: 78CE350.BIOFORCE.SE: 78CE350.BIOFORCE.SE:
Hostname
and service name not provided or found

25/06/18 10:30:29 DownLoadUAKTask: An exception has been thrown while the
Host
Name was retrieved.

25/06/18 10:30:29 QSJUAK: download key failed.

25/06/18 10:30:30 QSJUAK: Error happened when downloading the entitlement
key,
please see details in trace

25/06/18 10:30:30 QS9WRK1: The return code of the program is: 5.

25/06/18 10:31:28 QS9PRBSND : Service Call Successful for Problem
2516936074.
PMR is TS019616825.


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