Are the upgrade planning sites down?

I was able to open a case yesterday, download 5770BR2 from ESS but it was later in the day.
For most of yesterday, IBM's case site and ESS was down.
All looks ok today - so far.



Respectfully,
Michael Mayer
IBM i on Power System Admin
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1. Re: Are the upgrade planning sites down? (Rob Berendt)


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message: 1
date: Wed, 4 Jun 2025 09:05:31 -0400
from: Rob Berendt <robertowenberendt@xxxxxxxxx>
subject: Re: Are the upgrade planning sites down?

Opened case with IBM. Got the following reply:


Hello,
Due to an unplanned outage some elements of the IBM Support Site may not be functional. Users can create cases and can view and update cases by searching for the case number in the search bar. Users can also update cases by replying to case update emails. Users may see errors when trying to access the View My Cases page or interacting with our Virtual Assistant to view cases. Users may also experience problems when trying to access some technical documentation

Best regards,
Pradipti
IBM eSupport Team