Hi Bill

The thing here is "...trying to connect securely..." - it is trying to use SSL. Either you need to get digital certificates set up or turn off the checkbox in the RDi connection that says to connect securely - this is easy to miss, sometimes it seems that is a default when creating a new system connect.

In the *Remote Systems* view, right-click on the system, click on *Properties*, click on *Connection*, then look at the *Use secure communications methods* checkbox - if it is checked, click on it to uncheck it.

*Regards*

*Vern Hamberg*

<cid:part1.79mD33dE.i5IOD6wS@centurylink.net>

On 2/4/2025 1:52 PM, Bill and Lisa Howie wrote:
Hello all,

I have version 9.8 of RDI installed. I get a weird behavior when I try to use it on one of our 3 partitions. For some reason it works fine on the other two, but one gives us this problem. I can create a connection but if I try to then go into the properties of the connection and actually connect, I get the following error:

"An error occurred while trying to connect securely to <system name here>. Check if you have a connection to the host. If the connection is not broken, check that the SSL authority is set up, that TCP/IP is configured correctly on the local machine and all host servers are started on <system name here>.

Java.lang.ArrayIndexOutOfBoundsException: Array index out of range: -1"

This only happens on this particular partition. I didn't have to do anything special to get it to connect to our other partitions and work completely normally. I did run a STRTCPSVR(*ALL) on this partition just to make sure that wasn't it. Any thoughts? Thanks as always.

Bill


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