Saved .CSV file to IFS becomes .TMP with different name

Hi All,

I have a spreadsheet that with a button push will save the data to a
folder in the IFS as a CSV file.
This works fine for everyone but one particular user.
It doesn't seem to be an authority issue or a connection problem to
the IFS as a file does get saved.
The problem is that for this user the file is saved with a temporary
name and a TMP extension.
For everyone else using this process the file is saved as a CSV and
named correctly.
We then have a job that monitors the IFS folder and processes the file
accordingly.
But that monitor job is looking for a specific filename so the TMP
file is ignored.

I should clarify that the file name and extension look correct within
windows file explorer.
But when I look at the logs from the IFS monitor job it looks like
this:
2024-08-26-13.27.38.984944 *STMF
/Import/COLineCuts/ECB285C8.tmp CREATED 855061/QUSER/QZLSFILET

Does anyone have an idea why all that is left from the export/save
operation from Excel is a TMP file?
My manual fix so far has been to cut the file out and paste it right
back to the same folder to be processed.

Thanks for any info,
- Steve