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I would suggest searching ptf cover letters for these messages but the PTF
cover letter system is so bolloxed up right now it is useless.

What I am going to suggest is similar to "take two aspirin and call me in
the morning".
Use SYSTOOLS.GROUP_PTF_CURRENCY
Once you are up to snuff, try again.
If it still fails, then
GO QMGTOOLS/MG
13. Check IBM for updated QMGTOOLS
If it updates, run it again. I've seen it have to do a stair step upgrade
and the first step, while required, was disastrous if you used it for more
than getting to the next step.
1. System Snapshot, use defaults
Open a case with IBM. Append the results from QMGTOOLS. Either by
attaching it yourself to the case or by using 10. FTP data to IBM
Always send QMGTOOLS with a new case. Always. Failure to do so will
result in a delay while they ask for a listing of PTF's, etc. All provided
by that snapshot. Send a joblog too. If you are using Run SQL Scripts
simply add
CL: DSPJOBLOG OUTPUT(*PRINT);
When you send in a joblog do not use PDF format. IBM has tools they use to
look at joblogs and they were written before PDF was a thing. Check that
option when you use iACS to download a spool file.

Those messages are not generally indicative of a user error.


On Wed, May 8, 2024 at 9:53 PM <smith5646midrange@xxxxxxxxx> wrote:

I was attempting to use SQL to view a spoolfile.



SELECT * FROM TABLE(SYSTOOLS.SPOOLED_FILE_DATA(
JOB_NAME =>'412514/PECKM/R008CP0001',
SPOOLED_FILE_NAME =>'PRT008M'))
ORDER BY ORDINAL_POSITION;



It returns an empty result set and the following messages are in the
joblog.



Copy request failed for file QIBM_SFD in QTEMP.
Trigger program or external routine detected an error.
Trigger program or external routine detected an error.
Message FAILURE ON CPYSPLF returned from SIGNAL, RESIGNAL, or RAISE_ERROR.



I have verified the JOB_NAME and SPOOLED_FILE_NAME multiple times and they
are correct. The trigger program errors really don't tell me anything
useful. Any idea why I am getting the results that I am getting?

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