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In our case we have three levels of alert our software sends out. Email
and text. Email is level 1 or 2, 1 you need to know about this, and 2
you should react to it. Level 3 includes a text as well as the email
that is the critical alert. Our phones are set up to always alert with
texts, but ignore email alerts.
BTW: Your software helps us accomplish that. Specifically the ability
to use distribution lists. Worth every penny.
--
Jim Oberholtzer
Chief Technical Architect
Agile Technology Architects
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