Re: Issues with IBM support -- MIDRANGE-L

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No joy. It must be similar to what Jay said that the IBM id might be the source of the issue (I have had it for decades....) So, if I can figure out *where* to send an email to get the issue ID'd, I might get it fixed. BTW tried Edge (which I never use), Chrome (cleared anything locally stored) and Firefox (ditto) . Tried Incognito mode, which would eliminate a cookie/cache/storage problem. Nothing.

I'll keep trying but I think that there must be something tied to the ID causing the issue. No problem with ESS or Fix Central for a change.....

Pete Helgren
www.petesworkshop.com
GIAC Secure Software Programmer-Java
AWS Certified Cloud Practitioner
Twitter - Sys_i_Geek IBM_i_Geek

On 5/7/2021 7:59 AM, Mayer, Michael via MIDRANGE-L wrote:

Pete, this work every time and has for several weeks.

https://www.ibm.com/mysupport/s/?language=en_US

Can you "Open a case" and log in. I've had to clear browsing data if using Chrome at times. Sometimes I'll use MS Edge.
But the site has been working consistently.

Very Respectfully,
Michael Mayer
IBM I on Power System Admin.
IT Operations.
The Florida Bar
651 E. Jefferson St
Tallahassee, Florida 32399-2300
mmayer@xxxxxxxxxxxxxx
https://www.floridabar.org
Office: 850.561.5761
Cell: 518.641.8906

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