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Hello all,
In my shop we are looking at changing the length of time that we leave sessions connected with no activity before we have the QINACTITV system value end the session. My boss has asked me if we have a way to know the average length of time that a session will sit idle. Right now our system value is set at 5 hours, which sometimes allows some off-hours locking issues to occur when the "problem" session has been sitting idle for several hours, but hasn't met the 5-hour limit yet, and a currently-working interactive user tries to access a record that the inactive user has locked.
Have any of you tried to analyze average idle time? We're basically trying to figure out how much we can shorten this time without ticking off the user community. Any thoughts on this would be most appreciated. Thanks!
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https://www.hc-companies.com/>Bill Howie
Senior ERP Programmer/Analyst
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2450 Edison Blvd, Suite 3, Twinsburg OH 44087
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