RE: IBM support site - serial number field not being accepted.

Use Firefox for the browser. That one always works for me. IE / Edge is always iffy with IBM sites.

Chris Bipes
Director of Information Services
CrossCheck, Inc.

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-----Original Message-----
From: MIDRANGE-L <midrange-l-bounces@xxxxxxxxxxxxxxxxxx> On Behalf Of Steinmetz, Paul via MIDRANGE-L
Sent: Tuesday, January 26, 2021 2:11 PM
To: Midrange Systems Technical Discussion <midrange-l@xxxxxxxxxxxxxxxxxx>
Cc: Steinmetz, Paul <PSteinmetz@xxxxxxxxxx>
Subject: IBM support site - serial number field not being accepted.

Trying to enter a software support ticket, support site keeps complaining about the serial number field.
Returns message "This field is required" even though I entered a valid serial number.

Anyone ever experience this, or anyone have a workaournd.

Thank You
_____
Paul Steinmetz
IBM i Systems Administrator

Pencor Services, Inc.
462 Delaware Ave
Palmerton Pa 18071

610-826-9117 work
610-826-9188 fax
610-349-0913 cell
610-377-6012 home

psteinmetz@xxxxxxxxxx
http://www.pencor.com/