Re: ACS timeouts -- MIDRANGE-L

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Subject: Re: ACS timeouts
From: Jack Woehr <jwoehr@xxxxxxxxxxxxxxxxxxxxxxxx>
Date: Wed, 23 Dec 2020 13:50:05 -0700
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On Wed, Dec 23, 2020 at 1:28 PM Bob Cagle <bcagle@xxxxxxxxxxx> wrote:

She uses Google Fiber at home, so it can't be a speed/latency issue. Not
sure how it could be anyway - I personally only have 10mb DSL and am able
to use ACS without issues.

Is she plugged in via cable or using WiFi? WiFi bouncing?

Some setting on her home firewall perhaps? Not even sure how to get
access to it remotely to check - or how to step this user thru doing that
herself.

Depends on the setup. Zoom and share screen and wander around. All the
modems have web interfaces.

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Follow-Ups:

RE: ACS timeouts , Bob Cagle

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