Keeping ACS sessions alive

Hello all,

We are currently having a network issue with our main circuit where ACS sessions are getting dropped. I've set up a session to do the WRKACTJOB command with the automatic update every 10 seconds, and that appears to force a session to stay active and not get signed off. So in theory, it SEEMS like if a user is doing something interactively (our month-end process is today so that will for sure be happening a lot), the session doesn't disconnect. We've tried the "keep alive" configuration parameter in the ACS settings and that doesn't appear to work. So what we seem to have is a case where if a session sits for any length of time with our circuit issue, it gets signed off. Timeframe could be even 10-15 minutes. Would there be any other settings that any of you know of that might keep a session from getting signed off in this kind of situation? Our "keep alive" session in our TCP parameters is set to 120 minutes. All suggestions are much appreciated. Thanks!

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