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  3. March 2020

RE: ACS configured to use &COMPN*= for workstation id , pulling wrong computer name when opened via remote desktop from home PC

Jeff,

How did you solve the subsystem black screen issue?

Paul

-----Original Message-----
From: MIDRANGE-L <midrange-l-bounces@xxxxxxxxxxxxxxxxxx> On Behalf Of Jeff Crosby
Sent: Friday, March 20, 2020 9:37 AM
To: Midrange Systems Technical Discussion <midrange-l@xxxxxxxxxxxxxxxxxx>
Subject: Re: ACS configured to use &COMPN*= for workstation id , pulling wrong computer name when opened via remote desktop from home PC

I experienced the same thing here. Irritating enough that I switched to &USERN*= instead.

On Fri, Mar 20, 2020 at 9:28 AM Steinmetz, Paul via MIDRANGE-L < midrange-l@xxxxxxxxxxxxxxxxxx> wrote:

We have ACS configured to use &COMPN*= for workstation id.
All working fine.

However, when accessing the work PC via remote desktop from home PC,
and then launching ACS, ACS is using the home PC name as opposed to
the work PC name.
The home PC name does not match any of the subsystem name entries,
results in a black screen.

Opened a ticket with IBM ACS support, they could not explain why this
is occurring.

Anyone in the group experiencing this issue and/or know why ACS is
pulling the home PC name when used via remote desktop.

Thank You
_____
Paul Steinmetz
IBM i Systems Administrator

Pencor Services, Inc.
462 Delaware Ave
Palmerton Pa 18071

610-826-9117 work
610-826-9188 fax
610-349-0913 cell
610-377-6012 home

psteinmetz@xxxxxxxxxx
http://www.pencor.com/

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