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Is it an odd page size?
Did you have a workstation customization on previous printer definition?
(was this a replacement of existing printer & config on system did not
change?)

Jim Franz

-----Original Message-----
From: MIDRANGE-L [mailto:midrange-l-bounces@xxxxxxxxxxxxxxxxxx] On Behalf Of
Steinmetz, Paul via MIDRANGE-L
Sent: Wednesday, February 26, 2020 4:46 PM
To: 'Midrange Systems Technical Discussion' <midrange-l@xxxxxxxxxxxxxxxxxx>
Cc: Steinmetz, Paul <PSteinmetz@xxxxxxxxxx>
Subject: Printer issue - Canon525iii - Printing from P9 I, printer throws a
message - "Load paper of the appropriate size/type or select another paper
size/type, then press OK.

A new Canon525iii was installed.

Printing from Windows, no issues.
Printing from P9 I, printer throws a message - "Load paper of the
appropriate size/type or select another paper size/type, then press OK.
Simply have to press OK.

What needs to change on the printer to eliminate this message?


Thank You
_____
Paul Steinmetz
IBM i Systems Administrator

Pencor Services, Inc.
462 Delaware Ave
Palmerton Pa 18071

610-826-9117 work
610-826-9188 fax
610-349-0913 cell
610-377-6012 home

psteinmetz@xxxxxxxxxx
http://www.pencor.com/

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