James,

1) Check
go licpgm
10. Display installed licensed programs

What does the Installed status state for 5770SS1, option 0003 ?

2) QSYS/CHKPRDOPT PRDID(5770SS1)
Should get.
No errors detected by CHKPRDOPT.

Paul

-----Original Message-----
From: MIDRANGE-L <midrange-l-bounces@xxxxxxxxxxxxxxxxxx> On Behalf Of James H. H. Lampert
Sent: Thursday, December 19, 2019 11:50 AM
To: Midrange Systems Technical Discussion <midrange-l@xxxxxxxxxxxxxxxxxx>
Subject: Strange TCP errors on a customer box

Ladies and Gentlemen:

We have a customer. TCP is clearly up, as I'm able to Telnet into it, and I am able to connect to our CRM product on their system, using its traditional Java client.

But if I do a WRKTCPSTS on it, I get:

wrktcpsts
Product 5770SS1, option 0003 not installed.
Function check. TCP458B unmonitored by QTONSTAT at statement *N,
instruction X'0029'.
Problem log updated.
Internal system error in program QTONSTAT.

Further, we have a Tomcat-based webapp that provides a web interface to the aforementioned CRM product, and if *it* tries to connect, via the Loopback address, to the same server (and the same port) that I'm able to connect to, it fails, with
java.net.ConnectException: A remote host refused an attempted connect
operation. (Connection refused)

Can anybody shed any light on this? Are the two observed phenomena linked in any way?

--
JHHL
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