Since Larry already gave the 7.1 dig I'll skip that.

I would never email. I would sftp them.
https://www.ibm.com/support/pages/how-use-ftp-upload-files-salesforce-support-case
The problem I have with that site is it doesn't explain how to use SFTP from IBM i. I'm sure there's someone here who is big into that who could update that or add it to the midrange wiki.
What I ended up doing was bringing it down to my PC and then using FileZilla. I did have an issue with FileZilla. It likes to do a directory listing of the target directory and toibm/os400 forbids directory listing. FileZilla has a tab for a manual copy I used to get it down.
Normally I would just use their website directly to attach in cases. However this week their website was down as often as it was up and I had to resort to other methods to get stuff sent up.

Rob Berendt

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